I get where the sentiment comes from, but the customer doesn’t always need to be right or know their best outcome. 

Death by PowerPoint in a Zoom meeting! The worst culprits are those who over-analyse the numbers slide after slide. Yes, data is the lifeblood of any ...

The overall plan would be lost in the noise, the team would get out of sync pretty quickly, and the boat would veer off course.

For the other 24%, falling out of love with a business usually happens when the initial reason for launching is lost, or you get swamped by tasks that...

I’ve lost count of the times I’ve seen CEOs causing chaos in a business because they decided to swoop in and ‘add value’ with a new idea that ...

My recent article on reshoring Aussie manufacturing was a reaction to all the supply chain blockages that some of my clients are cursing right now. Ho...